Acknowledgee missing from tribute when I merge their record with another one

When merging duplicate constituent records, where one is an acknowledgee for a tribute, users are reporting that the acknowledgee is being removed once the merge is completed.

Article Number: 111124

Products:

Raiser_s_Edge_RE

We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate

1. Jill is the acknowledgee to John and a constituent in The Raiser's Edge.
2. Jill is a participant in an event downloaded from Luminate Online.
3. Jill now has 2 constituent records.
4. Go to Admin > Duplicate Constituent.
5. Merge the 2 records.
6. Go to John's record and open the tribute.
7. Jill is no longer listed as the acknowledge.

Environment

Affected Product Raiser's Edge

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