Error: Did not finish: Client found response content type of 'text/html; charset=utf-8', but expected 'text/xml' - When downloading BBIS Transactions

When downloading Donation transactions from BBIS, you might encounter the following error

Status: Did not finish
Status message: Client found response content type of 'text/html; charset=utf-8', but expected 'text/xml'.
The request failed with the error message:
--
<!DOCTYPE html>
<html>
<head>
<title>Runtime Error</title>
<meta name="viewport" content="width=device-width" />
<style>
body {font-family:"Verdana";font-weight:normal;font-size: .7em;color:black;}
p {font-family:"Verdana";font-weight:normal;color:black;margin-top: -5px}
b {font-family:"Verdana";font-weight:bold;color:black;margin-top: -5px}
H1 { font-family:"Verdana";font-weight:normal;font-size:18pt;color:red }
H2 { font-family:"Verdana";font-weight:normal;font-size:14pt;color:maroon }
pre {font-family:"Consolas","Lucida Console",Monospace;font-size:11pt;margin:0;padding:0.5em;line-height:14pt}
.marker {font-weight: bold; color: black;text-decoration: none;}
.version {color: gray;}

.error {margin-bottom: 10px;}
.ex

Article Number: 111126

Products:

Blackbaud_CRM
Blackbaud_Internet_Solutions

This issue occurred as a result of a corrupted data state due to conflicting download processes. This needs to be addressed with a SQL script to correct the problematic data. Contact Support for more info.

Steps to Duplicate

1) Submit a donation transaction through BBIS
2) In CRM go to Web > Manage web transactions > BBIS Donation Transactions > Download
3) Notice the error

Environment

Affected Product Blackbaud Internet Solutions

Affected Version 4.0

Product and Version Notes 4.0.172.0

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