The check digit cannot be turned on because the system contains non-activated marketing efforts with reserved finder number ranges. To turn on the check digit, you must first perform one of the following actions: 1) remove the reserved finder number ran

When attempting to turn on check digit in finder number settings the follow error message occurs:

"The check digit cannot be turned on because the system contains non-activated marketing efforts with reserved finder number ranges. To turn on the check digit, you must first perform one of the following actions: 1) remove the reserved finder number ranges from these non-activated marketing efforts, 2) activate these marketing efforts, or 3) delete these non-activated marketing efforts."

We’re currently evaluating this issue for a fix in a future service pack. 

Steps to Duplicate



1. Go to Marketing and Communications functional area.
2.Under configurations, Click finder number settings.
3. Click the check digit  checkbox.
4. Click save.
5. Note message. "

The check digit cannot be turned on because the system contains non-activated marketing efforts with reserved finder number ranges. To turn on the check digit, you must first perform one of the following actions: 1) remove the reserved finder number ranges from these non-activated marketing efforts, 2) activate these marketing efforts, or 3) delete these non-activated marketing efforts"


 

Environment

 Blackbaud CRM
 4.0
 4.0.166

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