If the Address Processing option within your appeal mailing is configured to included addresses in the results if the address is not found, constituents who have an address as marked as Do not mail will pull into the output of your mailing with their address field blank. To remove these constituents from the mailing, we can adjust the address processing settings in the appeal and rerun the process.

Step 1: Adjust your Address Processing Settings
  1. From Marketing and Communications, Click Appeal Mailings
  2. Click the name of the Appeal Mailing, click Edit Mailing in the Task bar on the left
  3. Click the Pencil to the right of Address Processing
  4. On Individuals tab, Click the drop down that says 'Include in Results without Address' > Select 'Remove from results'
  5. Navigate to the Households and Groups tab, Click the drop down that says 'Include in Results without Address' > Select 'Remove from Results'
  6. Save
Step 2: Rerun the mailing
  1. From Marketing and Communications, Click Appeal Mailings
  2. Click the name of the Appeal Mailing, Click Rerun mailing
  3. Download or merge the output and see the constituents with blank addresses were removed from the mailing