We can follow the steps below to set up Event Task Reminder Email Alerts:

Step 1: Configure Event Task Assigned Alerts.
  1. ​From Administration, Click Email Alerts
    • Note: If you do not see Email Alerts, you will need to have the Email Alerts system role assigned to your username. To assign a user a system role you will need to have the System Role Administrator System Role assigned to your username. Once the role has been assigned to the user, they will need to log out and log back in to Altru for the changes to take affect. To assign a system role to a user, we can follow the steps below:
      1. From Administration, Click Organizational Users
      2. Click the User's Username
      3. On the System Roles tab, Click Add
      4. Search and Select the desired System Role
      5. Save
  2. On the Email Alert Types Tab, Click Event Task Assigned Alert
  3. Click Assign to Users
  4. Search and select the username that should receive the email alert
  5. Save
​Step 2: Ensure the Username that will be receiving alerts is linked to a Constituent Record. The user's constituent record will be associated with the task rather than their username.
  1. From Administration, Click Organizational Units
  2. Click the Username
  3. In the task bar on the left, Click Edit link to Constituent 
  4. Search and select the User's Constituent record
  5. Save
Step 3: Have the User sign up to receive email alerts for the Event. Each Username that will be receiving Alerts, will need to log in and configure this setting for each special event they will receive task alerts for. 
  1. From Events, Click Event Search
  2. Search and select the Special Event
  3. Click Configure Email Alerts
  4. Mark the box, send me an alert for task reminders
  5. Enter the email address you would like to receive alerts at
  6. Save
Step 4: Add a Task to a Special Event. The user should then receive a notification that a task has been assigned to them. 
  1. From Events, Click Event Search
  2. Search and select the Special Event
  3. On the Tasks/Coordinators Tab, Click Add in the Tasks Section
  4. Enter the following information
    1. Name
    2. Comment (optional)
    3. Search and Select the Owner of the task
    4. Due Date
    5. Reminder Name/Date (optional)
  5. Save