Outlook Integration error: An error occured trying to send the current email. It has been saved as a draft.

When using the outlook integration to send an email with an attachment, if you right click on the attachment you are wanting to include from its folder on your desktop and select send to mail recipient, click send and add to eTapestry, add in the appropriate email address and press save. You get a message saying the contact was added to eTapestry followed by an error. The error states - An error occurred trying to send the current email. It has been saved as a draft. The email is then found in the draft folder and hasn't been sent.
Instead of using the "Send to" option, add attachments to the email directly.
  1. Select new e-mail in outlook
  2. On the Insert tab, choose Attach File and choose the relevant file
  3. Add in e-mail address and text to the body of the e-mail
  4. Select “Send & Add To eTapestry” from the Add-Ins within Outlook.
  5. Add in the relevant email address
  6. Click Save

Steps to Duplicate

  1. Select the pdf from the folder in your computer,
  2. Right click > Send To > Mail Recipient,
  3. Enter e-mail address and text in the body of the e-mail.
  4. Select “Send & Add To eTapestry” from the Add-Ins within Outlook.
  5. Add in the relevant email address
  6. Click save
A pop up appears telling you the contact has been added to eTapestry and then a second pop up appears giving you the error - An error occurred trying to send the current email. It has been saved as a draft.

Environment

 eTapestry

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