When trying to View Email Reports in BBIS Error occurs Error: The server encountered an error processing the request. Please refresh the page, if the issue persists kindly contact the support team for assistance.

When trying to view report on individual Messages an error occurs: Error: The server encountered an error processing the request. Please refresh the page, if the issue persists kindly contact the support team for assistance.
We are currently evaluating this issue for a fix in a future service pack. 
 

Steps to Duplicate

1. Log into BBIS
2. Click Email
3. Click Messages
4. On an Individual Message Click: click here to view report
5. Notice Error: The server encountered an error processing the request. Please refresh the page, if the issue persists kindly contact the support team for assistance.

Environment

 Blackbaud Internet Solutions
 7.1.172.0

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