'Internal Server Error - Read' error message when accessing or submitting transaction through Kinterathon event

Sphere clients are receiving error messages when accessing events. Customers are experiencing degraded service.
Please reference this article and chat with Support, include the following:
  • Event URL
  • Screen shot of the error
  • Steps taken to receive the error
You can also check for current updates and alerts on the Sphere homepage via kintera.com. 

Environment

 Chrome;Internet Explorer
 Blackbaud Sphere

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