When a user adds a new membership from BBIS for the purposes of renewing a membership, it is then brought into batch from web transactions. When the batch comes in you search for the constituent for the membership, and changing the paying for from Adding a membership to renewing for the membership. Error: The constituent is already a member of this membership program and the program does not allow multiple memberships from the same constituent.
This has been resolved. Please download and install the latest Service Pack which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.
Steps to Duplicate
1. Add a membership from BBIS 2. Download the Membership transactions and open the BBIS batch 3. From batch update the constituent to match the one in CRM 4. Change paying for to Renew from Adding membership 5. Validate 6. Receive Error: This constituent is already a member of this membership program and the program does not allow multiple memberships from the same constituent.