If you are adding this payment directly to the constituent's record, we can follow the steps below. 
  1. Search and select the Constituent Record that will be Paying for the pledge
  2. In the task bar on the left, click Add a Payment
  3. Enter the Amount
  4. Change the Application to Pledge
    • Note: When you change the application to pledge, any pledges showing in the application box are for pledges outstanding for this constituent.
  5. Click Find Commitment, Search the Constituent who made the Pledge Commitment, Select the Pledge you will be making a payment against
User-added image
  1. Choose the Amount to Apply, Click Okay
  2. Enter the Payment information, Save
If you are looking to pay for another constituent's pledge, and are adding the payment in an Enhanced Revenue Batch we can follow the steps below:
  1. In Constituent field, enter the Constituent name who will be Paying For the pledge
  2. In Amount field, enter the Amount they are paying and click Tab on your keyboard
  3. From screen that pops, click Load Commitments
  4. Search the Constituent who made the Pledge Commitment, Select the Pledge you will be making a payment against
  5. Underneath Additional applications you will see an automatic donation is applied
  6. If this is not a donation, to the left of the Donation click in the gray box and select Delete on your keyboard to remove
  7. In Applied Amount field, enter the amount towards the pledge
  8. Click OK