You have entered an invalid user name and/or password. Please try again.

When attempting to log into BBCRM an Error is thrown: You have entered an invalid user name and/or password. Please try again.
This occasionally happens when the browser being used has caching issues. Please close out the browser completely and restart.
If the issue persists contact CRM support.

Environment

 Blackbaud CRM
 4.0
 4.0.158.0

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