Text not hyperlinked and instead shows at top of editor

When editing a formatted text and image part or email message in NetCommunity while using internet explorer the insert link option will not link the highlighted text. Instead the link is placed in plain text in the part rather than in the part HTML. 
Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.

Environment

 Blackbaud NetCommunity
 7.1
 7.1
 7.1 Service Pack 3 Patch 3 (7.1.202.173)

Was this article helpful?