Event Summary node no longer appears after Version 4.0 Service Pack 9

After the addition of Service Pack 10, this client has noticed that when creating an ad-hoc query, the Constituent Source view no longer contains the Invitee\Event node as an available field. 

This is problematic for this as they recently upgraded from Service Pack 9 - 12 and no longer have the ability to create a list of invites that can be used in a marketing effort for mailing. 

Article Number: 111530

Products:

  • Blackbaud_CRM
This node was specifically removed due to returning incorrect and hard to understand summary data when starting from a constituent record.  Users will need to use the following path to for any invitee filters.

Registrant\Event\Invitee\Constituent name

Steps to Duplicate

1. Navigate to Analysis
2. Click Information library
3. Add a new ad-hoc query using the "Constituent Source" view. 
4. From the "Browse for fields in:" navigate to Invitee/Events 

Note from here you have the ability to create a list of invites that can be used in a marketing effort for mailings


Using Service Pack 12
1. Navigate to Analysis
2. Click Information library
3. Add a new ad-hoc query using the "Constituent Source" view. 
4. From the "Browse for fields in:" navigate to Invitee. 

Note: Events was removed from the Constituent Source view. 

Environment

 Blackbaud CRM
 4.0
 4.0.172.0

Was this article helpful?

Blackbaud Community

Connect and collaborate with fellow Blackbaud users.

Chat with Support

Chat with our experienced staff to receive help right away.

Connect

The Blackbaud team is online and ready to connect with you!