Patron quick search is producing more results than it should

Within Advanced Sales and Daily Sales, when searching for patrons using the Quick Search the results may produce additional patrons that have no relation to each other. The Daily Sales search is giving too many results. 
This issue has been resolved in version 4.97. All sites have been updated in August 2017. 

f you continue to experience this issue, please Chat with Support and provide the following information:
  1. Constituent Name
  2. Exact steps taken when searching

Steps to Duplicate

  1. Navigate to Sales
  2. Click on Daily Sales OR Advanced Sales
  3. Enter patron's last name plus first initial (Ex: Clark, K)
  4. Click Enter
  5. Results produce patrons unrelated to constituent


 Altru Arts & Cultural

Was this article helpful?