Recognition Credits added to a record with no relationship to revenue.

A donor that continues to get recognition credits from another donor even though there is no relationship, to the constituent or revenue.  

We’re currently evaluating this issue for a fix in a future service pack. 

Steps to Duplicate

1.Login to CRM.
2. Navigate to a constituent record.
3. Add a gift.
4. Note the recognition credits appear on another constituent record. 


 Blackbaud CRM

Was this article helpful?