Selection Brief report errors when Imported exclusion selection is used

 A Marketing Effort's "Selection Brief" report will display an error when there is an imported Selection in the Exclusions tab of the Marketing Effort. The error is:
An error has occurred during report processing. (rsProcessingAborted)
 Cannot read the next data row for the dataset Exclusions. (rsErrorReadingNextDataRow)
   Conversion failed when converting from a character string to uniqueidentifier.

Steps To Duplicate

  1. Create a new Marketing Effort, 
  2. On the Exclusions tab, in the "Selections to exclude" section, pick a Constituent Selection that is imported.
  3. Optional: pick a random ‘Previous Marketing Effort exclusions’, exclude dead / inactive people, and pick a few solicit codes to exclude. 
  4. Then click the “Selection Brief” report on the left side.
  5. See the error
An error has occurred during report processing. (rsProcessingAborted)
 Cannot read the next data row for the dataset Exclusions. (rsErrorReadingNextDataRow)
   Conversion failed when converting from a character string to uniqueidentifier.

Answer:

Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.

Environment

Affected Product:

BLKB CRM

Affected Product Version:

4.0

Resolved Version:

4.0

Resolved Patch/Service Pack:

4.0.180.1600 (Service Pack 16)

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Article Number

111605

Products

  • Blackbaud CRM
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