How to refresh non-production data How to request a database refresh in Blackbaud SKY How to submit a request to have The Raiser's Edge or The Financial Edge database view refreshed How to schedule a database refresh
For customers in our Blackbaud SKY environment, to replicate recent updates made in your live database to your non-production database, you can request to have your non-production database refreshed.
Blackbaud can provide a maximum of one non-production refresh per month. To request, contact Customer Support, who will facilitate the refresh. For more regular refreshes, please contact your account manager.