The balance may appear incorrectly because we will need to run a recalculation against your approved Grant Requests. This is most likely the case in these instances - to begin the process, simply reach out to Blackbaud Customer Support at 877-704-3343 from Monday-Friday, between 8:30am and 8:00pm EST. We can take steps forward on running a Recalculation against your database to be sure this resolves the issue.