Unable to print Online Reenrollment form submissions based on grade level

You are under the export & print tab under form data. When selecting to print online reenrollment form submissions based on grade level, you may see all forms are printed for any grade level rather than only the form submissions for the selected grade level. We see the correct results returned when filtering by grade level for Online Application forms. 

 
Our Product Development team has reviewed this issue and its impact on the software. After careful consideration, we have determined that we will not be addressing this issue. As an alternative solution, we recommend printing forms using the additional available filter criteria such as form name, type, school year apply, status and date/date range. 

Steps to Duplicate

  1. Submit two ORE forms for two different students with two different current grade levels. (*note: current grade level must be a field on the form)
  2. Log in to backend of BBNC site.
  3. Select Site explorer > Forms > Data.
  4. Select the export & print tab.
  5. From the current grade level drop down, select a grade level from the drop down that applies to one of the submissions.
  6. Click Print.
  7. In the print popup, note that submissions for all grade levels are displayed despite the filter criteria selected.

Environment

 Blackbaud NetCommunity
 7.1

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.