When running the Average Days in Plan Stage KPI, you might notice that it completes with exceptions regardless of the filters used on the Criteria tab of the KPI form. Related, the Preview tab always returns "KPI has no value".
Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch
Steps to Duplicate
1) Go to Analysis > Information Library > KPIs > Add > Prospects > Average Days in Plan Stage > Click OK 2) On the Criteria tab, select filters for Plan type and Plan stage. 3) Notice that clicking the Preview button on the Preview tab returns "KPI has no value" regardless of the combination used on the Criteria tab. 4) Click save. 5) Update KPI value. 6) Notice that it completes with exceptions every time.