ADF does not carry over state to payment part 2.0

When attempting to use an advanced donation form with Payment part 2.0 the state information does not come over to part 2.0. This does not occur with the standard donation form.

This occurred due to the method being used to pass values from the javascript to the Blackbaud Secure Payment Page (BSP).  

This occurred when using "states[i].id".  The correct value to call when passing to BBSP is "states[i].Abbreviation."

Steps to Duplicate


1. Login to BBIS.
2. Locate a page containing an advanced donation form.
3. Attempt to make a donation.
4. Note that when you get redirected to the Payment part 2.0 page, the state field does not carry over

Environment

 Blackbaud CRM
 4.0
 4.0.173

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.