Newly-enrolled students are not showing up in ConnectRE

When enrolling a new class of incoming students in the ON Products, users may sometimes note that these new students and their parents do not come over into the ConnectRE plugin
Users report this and similar issues when an "ON" products Data refresh is completed after the Connect RE integration is enabled. Please contact Support for assitance.

Environment

 Raiser's Edge
 7.96

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