If your NetCommunity web components are not hosted by Blackbaud, contact the appropriate IT department or hosting provider.

If the NetCommunity web components are hosted by Blackbaud: Click Chat with Support and reference this article. Please be prepared to share the following information with Support:
  1. Site ID and Site Name to upgrade
  2. URL to the NetCommunity website
  3. Installation files for the upgrade
  4. Instructions for the upgrade
Note: if a contact from Fusion is chatting in to request this, please ensure you are a contact for this organization on www.blackbaud.com, and chat in under the correct organization's site id.