Error: Invalid Import File. Please retry. When Importing Scholarships

1. Verify that the file is saved with a .csv extension
2. Create a new csv file and copy over the data to it from the original csv file to ascertain if the issue with the original file becoming corrupt. If the new csv file works with no error, then that indicates there is an issue with the original csv file.
3. Create a new folder on the computer and copy over the csv to that new folder and try the import again, many times there can be issues with permissions and\or other issues with the containing folder that can cause FIMS to view the csv file as non-valid.

Steps to Duplicate

1. Go to Scholarships\File Maintenance\Scholarship Import
2. In the Import File field click the magnifying glass and choose the desired csv file.
3. Map the appropriate fields in the Scholarship Import window to match the csv file
4. Click Import
5. See the error occur.

This error can also occur if none of the fields are mapped in the window.

Environment

Affected Product FIMS

Was this article helpful?

Thanks for your feedback! Did this solve your issue?

Comments (optional):

Thanks for your feedback!

We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.

We’re sorry to hear that. Please tell us why.

I don't like how this works.

The answer is confusing.

The answer didn't match what I was searching for.

Additional Comments (optional):

Thanks for your feedback! If you need assistance, click Chat with Support below.

Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.

Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.

Thanks for letting us know. We'll work on updating the search engine to return more relevant results.

Error: Invalid Import File. Please retry. When Importing Scholarships

Steps to Duplicate

Environment

Was this article helpful?

Blackbaud Community

Chat with Support

Connect