Error: Error activating the marketing effort: The INSERT statement conflicted with the CHECK constraint ;CK_APPEAL_NAME;. The conflict occurred in database XXXX table ;dbo.APPEAL;, column 'NAME'. The statement has been terminated.

After running the membership renewal process you may experience this error message: Error activating the marketing effort:  The INSERT statement conflicted with the CHECK constraint ;CK_APPEAL_NAME;. The conflict occurred in database XXXX table ;dbo.APPEAL;, column 'NAME'.
The statement has been terminated.
This error message can occur when the appeal that is tied to the membership renewal process no longer exist in the database. Follow these steps to update the appeal tied to the membership renewal process
  1. Click Marketing and Communications > Membership renewal efforts
  2. Click on the Templates tab
  3. Click on the name of the membership renewal effort
  4. Click edit template > Click on the activation tab
  5. Click on the magnifying glass next to appeal > search for and select a new appeal
  6. Click save
  7. Re-run the membership renewal process

Environment

 Altru Arts & Cultural

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