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In a constituent query, you might notice that the Community Emails Received fields are blank for Marketing Effort emails sent through BBIS.
Article Number: 112157
Products:
We are currently evaluating this issue for a fix in a future service pack.
Steps to Duplicate
2) Add Segments and Export the effort
3) On the Marketing Effort Export Process Page, click "Start email job".
4) Go to BBIS > Email > Messages and monitor the status of the send.
5) After the send is complete, create a constituent ad-hoc query in CRM
6) Filter on constituents in the marketing effort and notice that the Community Emails Received fields are blank for that send.
Environment
Blackbaud CRM
4.0
4.0.172.0
