Users have the ability to split additional revenue from the Event Registration part into a separate Enhanced Revenue Batch from the constituent's registration fee. Users may find that, though it is configured, the process is not creating a separate batch for additional revenue.
We are currently evaluating this issue for a fix in a future service pack.
Steps to Duplicate
1. Navigate to BBEC > Web > Web Transactions > Batch Assignment Settings > Event Registrations and open the desired batch assignment. 2. Verify that the batch assignment is tied to the correct pages, site, or event and that the section for "Separate additional revenue into different batch" is configured with the desired ERB template and save. 3. Navigate to the BBIS Event Registration part that is mapped to the batch assignment and verify that "Allow additional donations" is setup in the part with at least one designation. 4. Process an event registration through the part with an additional gift. 5. Navigate to BBEC > Web > Web Transactions and download the Event Registration. 6. Open the resulting batch, select the row with the transaction and click "Review Transaction Details" at the top of the batch. 7. Note that the entire amount for the registration and additional gift are listed. 8. Review the Web Transactions functional area and confirm no additional ERB has been generated.