Image does not correctly rotated after uploading it to Sphere

Most photos look correct when uploaded into Sphere, but some appear sideways or upside down. That is because the image was originally taken in portrait mode. Here is how to fix it.

Article Number: 112194

Products:

Blackbaud_Sphere

1. Double click on the image to open it
2. Save the image to your computer
Note: The image will still showing side ways
3. From your computer, right click on the image (do not open it yet)
4. Click Rotate Clockwise
5. Open the image and Resave it

Environment

Affected Product Blackbaud Sphere

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