The Donor Central statement upload is timing out. What should I do?

I'm attempting to upload the quarterly statements to Donor Central however I'm getting a time out message:

Active Server Pages error 'ASP 0113'
Script timed out
/admin_statement_upload.asp
The maximum amount of time for a script to execute was exceeded.  You can change this limit by specifying a new value for the property Server.ScriptTimeout or by changing the value in the IIS administration tools.

There's a file size limitation on the upload file, most likely the file you're attempting to upload is too big.  The solution is to break the statement upload into smaller pieces (we have found zip files between 20-30 MB are best) and upload those.

Environment

 FIMS

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