Note: As of July 9, 2018, Blackbaud’s School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks—constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
An error can appear if there are grade levels that are promoting to themselves.
1. Navigate to Core > School > Schools & Grade Levels 2. Edit Grade Levels such as Nursery 3. Check to see if Students are being promoted to the same grade level 4. Grade Levels such as Nursery should be set to "Doesn't promote or graduate"