I've noticed that not all data syncs between Luminate Online and The Raiser's Edge. How can I better understand what information will syncs between the two systems?
Some data moves in both directions, while other data moves only from Luminate Online (LO) to The Raiser's Edge (RE). There is no type of data that syncs one way from RE to LO, as RE is intended to be the database of record. The following table shows which data flows both ways, and which data flows only one way:
One-Way Data: Luminate Online to The Raiser's Edge Only
TeamRaiser Gifts (Event, Team, Participant)
Calendar Event ticket transactions (all)
Calendar Event attendee information (selected RSVP, Ticketed events)
Personal Fundraising transactions
It is important to note that not all data on these objects will syncs - only the data in specific fields will sync. This is true for both two-way and one-way syncs. The RELO Integration Guide shows which fields will transfer.