When running the open item report or other Accounts Receivable report such as the Client Account Activity report, an applied payment may appear as being unapplied
1. Open the client record 2. Select the activity tab 3. Open the Invoice record 4. Open the line item 5. Compare the Aging as of date with the date of the invoice line item or charge that the payment is applied to. 6. If the transaction date entered is greater than the report date, then the payment will appear as unapplied until that date is less than or equal to the aging as of date.