Error: Finder number Exception Error in Batch: Required field missing: Constituent" - When validating a Revenue batch created from a Marketing Effort Vendor list.

When attempting to validate a Revenue Batch created from a Direct Marketing Effort Vendor list the Batch does not validate all entries. Part of the Batch shows Exception Error: Required field missing: Constituent.
 
Should you encounter this issue please create a case and/or contact support

Steps to Duplicate

  1. Open Exception batch with Error: Required field missing: Constituent
  2. Highlight and Copy the Finder number
  3. Delete the Finder number
  4. Paste the Finder number back into the same cell
  5. Notice the Constituents name instantly populates in the Constituent column
  6. Click Validate
  7. Notice Constituent column goes blank again and Exception Error: Required field missing: Constituent appears again

Environment

 Blackbaud CRM
 4.0
 4.0
 4.0.172.0 SP 12

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.