Currently, as MicroEdge and Blackbaud continue to align, we will still need to transfer accounts manually in some cases. If you require the transfer of an account that throws this type of error, please contact Blackbaud Customer Support at 877-704-3343 between Monday and Friday, 8:30am-8:00pm EST or create a case on CaseCentral. Please provide us with the details of the request, the current account holder, and the intended account holder and we will do what we can to transfer on your behalf.