When a participant sends emails to their contacts, the salutation is "Dear Friend." Is it possible to remove that?
The salutation appears when the participant marks the checkbox for "Include personalized greeting." If the contact doesn't have a first name in the address book, then "Friend" will be displayed instead. If the participant doesn't want the generic salutation to appear, then they can either edit the contacts and add the first name, or they can leave the "Include personalized greeting" checkbox unmarked.