We have an enrolled student who has two profiles in onBoard. Because of this, that user is showing up twice in our lists. I can't delete one of the entering years without withdrawing the student.
The student would appear twice in lists if both candidate profiles were set to enroll. Changing the status of one of the Admissions candidate profiles from enrolled to inactive. It's best to avoid deleting the duplicate candidate profile records so as to avoid throwing off reports and analytics data if the candidate really did apply for both entering years.