Tribute Acknowledgment process returns 0 results.

When running a Tribute acknowledgement process it returns 0 results but completes.
If the query this process is based off of returns results, then recreate the process using the same criteria to resolve this issue.

Steps to Duplicate

1. Go to the Marketing and Communications functional area.
2. Select the tribute acknowledgements.
3. Select the process you wish to run.
4. Start the process.
5. See it finishes but with no results.

 

Environment

 Blackbaud CRM
 4.0
 4.0.172.0

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.