Pledge status report shows incorrect outstanding pledge balance of $.01

Pledge status report is showing a .01 balance even though the pledge is paid. Issue seems to be occurring for pledge payments that are split between pledges or funds.
We have evaluated this issue as a defect and have determined it will not be addressed in the program in its current state. In this case, we believe the risks and challenges of updating the core code for calculating pledge balance in these reports outweigh the potential benefit of resolving this issue. We strive to select the most impactful changes and issues to address with each release to accelerate the rate at which we deliver new features while sustaining the highest level of quality for our customers.

Pledge and pledge payments with varying split distributions across may display unexpected results when calculated in these reports. Users should consider scenarios where split gifts may show incorrect results.

Alternate workaround
  1. Navigate to the affected gift record and select the Split Gift tab
  2. Select the percent radio button for the split to calculate then toggle back to the amount radio button so the splits will be recalculated
  3. Select Save and Close then run the report again

Steps to Duplicate

  1. Go to the constituent record
  2. View the Gift in question, the pledge payment has been split among different funds
  3. Select save and close out of the record
  4. Go to Reports>Pledge Status Report, attach the constituent record, preview the report
  5. The pledge will have a balance of .01


 Raiser's Edge

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