Sorry, something went wrong. Try again in a few minutes when viewing the prospect management tile in Raiser's Edge NXT

When viewing the Prospect management tile in Raiser's Edge NXT, the message "Sorry, something went wrong. Try again in a few minutes." is displayed.
This is due to the RE:Search module not being available or unlocked in the Database view of The Raiser's Edge.
We are currently evaluating this issue and will update this article  when we have more information

Steps to Duplicate

  1. Log into Raiser's Edge NXT
  2. Open a Constituent record
  3. Expand the Prospect management tile to reveal the message

Environment

 Raiser's Edge
 7.96

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