Expiration dates are based on the Renewal Window set within the membership program. To view the renewal window settings for your Membership Program: 
  1. Click Memberships > Click the name of your membership program
  2. Click the Renewals tab
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If a renewal is done within the window before the expiration date: 
  • The expiration date of the renewed membership will extend the original expiration timing. The membership expiration will keep the original expiration date and add a year. Ex. Membership expiration occurs on 7/31/17. If I renew the membership in this window, then my membership expiration date will be 7/31/18.
If a renewal is done after expiration date: 
  • The expiration date of the renewed membership will retain the membership program's expiration timing (ie. Transaction date or end of month based off of settings within the membership program)
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