The remote server returned an error: (401) Unauthorized

When attempting to send pledge reminders the process fails and returns the following error message: The remote server returned an error: (401) Unauthorized.
We’re currently evaluating this issue for a fix in a future service pack. 

Steps to Duplicate

1. Click on Reminders
2. Click on Reminders again
3. Click on Corporate Pledge Reminder-Single
4. Edit process
5. Make sure the campaign year, Corporate or special event, choose the right work place
6. Change the date to Today
7. Save
8.  Click on Start process
 

Environment

 Blackbaud CRM
 4.0
 4.0.173

Was this article helpful?