Error: "Woops missing trid" - when clicking the view as web page link in BBIS message

When sending a BBIS email message using an imported list data source, the view as a web page special link returns an error when loading the page: "woops, missing trid."

Article Number: 112937

Products:

  • Blackbaud_Internet_Solutions
Download and install the latest Service Pack which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.
 

Steps to Duplicate

1) Create a csv document according to kb 96068 and include your email address
2) Navigate to email > lists > Add an imported list using the newly created csv 
3) Go to email > templates > Add a new template
4) Select your imported list as the data source
5) From the template editor click new message
6) In the message, highlight any  piece text
7) Click the insert tab > select the link option
8) Select the create link to special page option
9) From the drop down select view email message on web page
10) Click send final
11) When email arrives click the view as web page link
12) Observe error in browser

Environment

 Blackbaud Internet Solutions
 4.0
 4.0
 4.0.178.55
 4.0.173.0

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