I need to delete an Application User

I am trying to make a new account and there is already an account from the initial setup that I would like to use. I need to delete this old account so I can set up a new one with this email, but do not have the option to delete an application user after the upgrade to Single Sign On. 

Article Number: 113003

Products:

  • Blackbaud_Altru
This issue has been resolved in version 4.99. All sites have been updated in February 2018. If you experience this error, please chat with support to provide the exact steps that were taken.
 
  1. Click Administration > Click Application Users
  2. Click the arrow to the left of the username
  3. Click the Delete button

Steps to Duplicate

  1. From Administration, Click Application Users
  2. Click the arrow to the left of the username, See there is no option to delete

Environment

 Altru Arts & Cultural
 Yes
 4.97
 4.99

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