I need to delete an Application User

I am trying to make a new account and there is already an account from the initial setup that I would like to use. I need to delete this old account so I can set up a new one with this email, but do not have the option to delete an application user after the upgrade to Single Sign On.

Article Number: 113003

Products:

Altru_Arts_Cultural

This issue has been resolved in version 4.99. All sites have been updated in February 2018. If you experience this error, please chat with support to provide the exact steps that were taken.

Click Administration > Click Application Users
Click the arrow to the left of the username
Click the Delete button

Note: Users cannot be deleted if they have completed tasks in Altru.

Steps to Duplicate

From Administration, Click Application Users
Click the arrow to the left of the username, See there is no option to delete

Environment

Affected Product Altru Arts & Cultural

Resolved Version Yes

Affected Version (from previous KB) 4.97

Resolved Version (from previous KB) 4.99

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