Error "Check the parameter names in the Crystal report. One or more of the names are incorrect" when running Crystal Fund Statement Export to Donor Central

When going to System Utilities>Donor Central>Crystal Fund Statement Export the error "Check the parameter names in the Crystal report. One or more of the names are incorrect" occurs.

This issue is caused by the Fund_Statements_Crystal_Fund_Parameter in Donor Central not having a space between Fund and ID, e.g. “FundID" as opposed to "Fund ID". When the space is added in Donor Central Options the issue is resolved.

Steps to Duplicate

1. Log into FIMS
2. Go to System Utilities>Donor Central>Crystal Fund Statement Export
3. See the error occur

Environment

 FIMS
 14.44

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.