The time zone is wrong on the all users page

When you go to the all Users page and click on a user ID it is showing the wrong time zone for the login history. Instead of pulling through the time zone set in the preferences in eTapestry it is pulling through ET time zone.
We are currently working on a fix that will be released in a future update, but in the meantime to view the login history with the correct time zone click "Run user activity report" and it will display the correct time zone.

Steps to Duplicate

  • Log into eTapestry with a user that has a time zone of BST
  • Click Management, then All Users
  • Click on a user
  • View the Login times and see that they don’t match current time zone
  • Click Run User Activity Report on…
  • You will then see the login times matching the correct time zone.

Environment

 eTapestry

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.