When creating custom ticket templates:
  1. Save all ticket documents as "Plain SVG (*.svg)".
  2. Always use Landscape format or tickets will appear rotated and stretched
  3. When printing your custom tickets, if a black rectangle appears instead of text, open the template, select the merge field and select Text, Convert to Text
Black Boxes
 
  1. When adding a text box, do not click and drag before typing
Correct method:
Correct

Incorrect method:
Incorrect