I'm getting the error "ZIP extraction failed with code=2" when trying to uploads statement on Donor Central.

I’m getting the following error when trying to upload statements to DonorCentral.
Donor Statement Content File Analysis
Results of the content file analysis:   There were problems with your archive:   ZIP extraction failed with code=2
This may be caused by the statements archive (zip) file is corrupt or of a different archive type (example rar).  Donor Central only accepts zip archive files.  Renaming the files extension does not work (example changing a file.rar file to file.zip).  You must re-create the file and make sure to use zip for the archive type.

Environment

 FIMS

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