Note: As of July 9, 2018, Blackbaud's School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks-constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
As an Admissions Manager, you can go to the onBoard Dashboard to see if anyone is waiting to be enrolled.
Sometimes a number appears however when you click on the number, no one is listed. Send a ticket into Support requesting a Data fix to clear out the data behind the scenes and this will correct the problem.