When processing an Email Signup transaction through the NetCommunity plugin within The Raiser's Edge, you may receive the error "This RE constituent is already linked to NetCommunity user: XXX" when the constituent record is linked to a NetCommunity user.
Article
Number:113311
Products:
Blackbaud_NetCommunity_BBNC
Raiser_s_Edge_RE
We are currently evaluating this issue and will update this article when we have more information.
Workaround:
Choose to create a new constituent record and process this transaction to the new record
Merge the new constituent record with the updated email information into the existing constituent record