​​​Confirm/re-type the BBMS credentials in RE:
  1. Log in to The Raiser's Edge with a username with access to Config>Business Rules
  2. Navigate to Config>Business Rules>Merchant Accounts
  3. Double click to open the BBMS account used in the Online Express forms
  4. Clear out the Password fields and enter the current BBMS password
  5. Click OK
  6. In the navigation bar in the Raiser's Edge database, click on the Online Express plugin
If your organization does not know your BBMS password, please refer to How do I change my Blackbaud Payment Service (BBPS) or Blackbaud Merchant Services (BBMS) password

You can test your form using a test credit card

Card Number: 4111111111111111
Cardholder name: Any name will work
Expiration Date: Any expiration date will work
CSC Code: Any code will work

We should expect a rejection error on the form if BBPS and BBMS are connected.